Privacy Policy

Information We Collect

• Account information (email address and related account metadata such as sign-up and last-login times)
• Content of the questions and conversations you submit to the Service
• Usage data, device information, IP address, browser type, and analytics data collected automatically
• Communications you send to us

How We Use Your Information

We use your information to operate and improve the Service, generate responses to your questions, maintain your conversation history, secure your account, prevent abuse (including rate limiting), communicate with you, and comply with legal obligations. We do not sell your personal information.

Third-Party Processing & Sharing

Your questions and prompts are processed by our AI chat provider to generate responses. We share only the information necessary to provide and maintain the Service. Our AI chat provider processes your data strictly to fulfill your requests; your conversation data, prompts, and personal inputs are not used to train or refine foundational third-party AI models. We may also share information with vendors who assist in operating the Service (under strict confidentiality obligations), as required by law, or in connection with a business transfer. Aggregated or de-identified data may be used for analytical or service improvement purposes.

Data Retention & Deletion

Your conversations are retained while your account is active. You can delete individual conversations at any time and can delete your account (and all associated conversation history) from your account settings. We retain information for as long as needed to provide the Service or as required by law.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete the information we hold about you. You can delete individual conversations or your entire account (and associated data) at any time through your account settings.

Security

We use industry-standard measures to protect your data, including hashed passwords and encrypted connections. No method of transmission or storage is completely secure.

Cookies and Tracking

We may use cookies and similar technologies to enable core functionality, remember your preferences, analyze usage, and improve the performance of the Service. These technologies may collect information such as your IP address, browser type, and pages visited. You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Service.

Minors' Privacy

The Service is not directed to individuals under 18 (minors). We do not knowingly collect personal information from minors. If we learn that we have collected personal information from a minor without appropriate consent, we will take steps to delete that information as required by applicable law.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the Service after changes constitutes acceptance. The “Last updated” date will reflect revisions.

Contact

For general inquiries, please contact Exactus Wealth AI, LLC at:
Email: support@exactuswealth.ai
Mailing Address: Exactus Wealth AI, LLC, 1980 E 116th St, Suite 350, Carmel, IN 46032